FAQ Wikari

Find your favorite anime x gym products from our wide selection on the web, add them to your cart, and when you're ready, proceed to checkout. Fill in the details of your preferred payment method, shipping address, and you'll be ready to receive your package!

The payment options available are: card payment, PayPal, Shop Pay and Google Pay. ONLY in Spain: Cash on delivery (pay on delivery).

Yes, we offer several non-cumulative discounts. You can find them on our social media, by participating in our giveaways, subscribing to our newsletter (Welcome Discount)...

We also have a post-purchase affiliate program that helps you receive exclusive brand discounts (more information on the affiliate page) and an exclusive community for our Wi-card members who will receive special benefits.

We also offer free shipping in Spain on orders over €50 and in Europe on orders over €110.

Yes, we have it. You can participate in our affiliate program using the link that appears right after you make a purchase or when you write a review. Participate to receive a €5 discount on orders over €45 for both you and your referral.

Refer 5 people, or up to 10, to earn bigger rewards. For more information, visit our affiliate page!

Our customers from Spain and Europe have the right to return the products received during the first 14 calendar days from receipt, however, from Wikari we want to extend the period up to 30 days ❤️

You can find more information about refunds and cancellations in our refund policies.

Yes, of course. For each and every one of our products, you can see reviews with photos of the product or similar products. You can also find our reviews on the homepage, and finally, we have a page exclusively for reviews.

We're thrilled you want to join our family! You can follow us on our social media channels: Instagram and TikTok, to be part of our daily life.

Currently, Instagram is our main social media platform, where we involve you in the decision-making process for upcoming designs and new products.

You can also get special rewards and become a special member of the community by getting your Wi-card. (Access to close friends on Instagram and exclusive discounts in the Wi-Zone)

All our products are of the highest quality, tested by professionals in the bodybuilding industry.

The leather used in our belts is 100% cowhide, not synthetic like most companies use, which is much more fragile and less durable than real leather. The materials chosen for our products are of the best possible quality, incorporating the latest technology and all possible reinforcements.

In addition, all our products feature designs and details based on Japanese anime and manga culture.

All countries contained in Europe.

We are working to reach more countries.

We provide a tracking number with every order, which will be sent to your email. You can check the status of your order on our "Tracking" page or on the postal service's website.

Shipping will depend on the type of order: express or standard.

Express Shipping:

If the order is express, it will be processed the same day as your purchase.

Standard Shipping:

If it is standard shipping, it will be processed on Mondays, Wednesdays, or Fridays depending on when your order was placed.

Shipping Times:

Express Shipping in Spain: Takes 24-48 hours.

Standard Shipping in Spain: Takes 2-3 days, processed on Mondays, Wednesdays, or Fridays.

Shipping to the Rest of Europe: Takes 4-5 working days.

Please note that shipping times are estimates and may vary. If you have any specific questions about your order or shipping, please feel free to contact us at info@wikari.net.

The shipping companies we use depend on the destination.

• If we ship to Spain via standard mail, the shipping company will be Correos.
• If we ship to Spain via express mail, the shipping company will be Correos Express.
• If we ship to Europe, the shipping company will always be DHL or Correos Spain.

To contact us, you can use the chat in the bottom left corner for live chat if our agents are available. Otherwise, we will respond within 24 hours.

You can also contact us via email at info@wikari.net.

Yes, you can. You have 30 days to make a return, provided you comply with Wikari's return policy, which can be found under the "Refund Policy" tab.

You can return the product in the following cases:

• Manufacturing defect
• Send Error
• First size change

Products must be returned in the following conditions:

• without using
• With labels
• In the same conditions in which it arrived to the customer.

The cost of return shipping will be borne by the customer.

You can leave comments about the product you purchased in the "Reviews" section found within each product page, or when you receive a review request in your email. You'll receive a discount for leaving a review.

You can also leave reviews on social media in your stories and posts. We check our social media every day and are very active in responding to messages.

Wikari is based in Almería, Spain.

We are a group of friends who love both the gym and anime, and we thought about combining both passions so we can use what we love at the gym without having to sacrifice the highest quality and create the best possible community.

No, this is our first company. But we've been preparing for a long time, researching, studying, and learning about entrepreneurship and how to create a brand. However, we have the most important thing: a lot of enthusiasm and energy.

Yes, we have a page where we explain how you can apply to be a Wikari ambassador.

Don't be afraid to send your application. We're open to expanding our community.

See the "Ambassador Program" page at the bottom of the website under Benefits.